Haywood Family Eye Care is committed to making our website and our office accessible to everyone — including people with vision, hearing, motor, or cognitive disabilities. Eye care is a deeply personal service, and the people who most need it are sometimes the ones with the hardest time using a typical website. We've designed this site, and our practice, with that in mind.
Our commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and to the access principles of the Americans with Disabilities Act (ADA). These standards spell out, in technical detail, how to design websites that work for users of screen readers, keyboard-only navigation, magnification software, and other assistive technologies.
Accessibility is not a one-time project. As we update the site, we test against these standards and fix anything that falls short.
Conformance status
We consider this site to be partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that most of the content meets the standard, but some parts do not yet fully meet it. We are actively working to close those gaps.
How we built this site
The technical foundation supports accessibility from the ground up:
- Semantic HTML5. Headings, lists, navigation, and landmarks are marked up properly so assistive technology can understand the structure of each page.
- ARIA labels. Where additional context is helpful — for buttons, icons, and interactive regions — we provide ARIA attributes so screen readers can announce them clearly.
- Keyboard navigable. Every link, button, and form control can be reached and operated using only a keyboard. We do not trap focus or hide it.
- Screen reader friendly. Images carry descriptive alt text. Form fields have associated labels. Headings progress logically.
- Readable contrast and type. Text meets WCAG AA contrast ratios. Body text uses comfortable sizes and line heights, and the page scales cleanly when you zoom your browser.
- Mobile-friendly. The site works at small screen widths and supports touch interaction, screen rotation, and pinch-to-zoom.
Known limitations
We are honest about the parts of the site that do not yet meet our goals:
- Third-party embeds. The Google Maps embed on our contact page, our online scheduling system, the patient portal, and the contact lens reorder portal are operated by outside vendors. Their accessibility is largely outside our direct control, though we have chosen partners who take it seriously and we monitor the experience.
- Older documents. A small number of PDFs and other downloadable documents may not yet be fully tagged for screen readers. We are working through them.
- Photographs of conditions. Where we show retinal images or clinical photographs for educational purposes, alt text describes what the image is. If you need a more detailed verbal description, contact us and we'll provide one.
If any of these limitations make it hard for you to get the information you need, please reach out. We will help you directly while we keep improving the site.
Accessibility in our office
The website is only one way to reach us. Our office at 1604 Sulphur Springs Rd is designed to welcome everyone:
- Wheelchair-accessible entrance. A level, step-free entry leads directly into the reception area.
- Ground-floor everything. All exam rooms, the optical boutique, and restrooms are on the ground floor. No stairs or elevators required for any part of a visit.
- Accessible parking. Designated van-accessible spaces sit closest to the front entrance.
- Patient walking assistance. If you need help getting from your car to the exam room, call ahead or call from the parking lot — we'll come out and walk with you.
- Service animals welcome. Service animals are welcome in every area of the office.
Language support
Communication is part of accessibility. Dr. Przepiora is trilingual — she sees patients in Polish, Spanish, and English, and can help bridge a conversation with family members or interpreters as needed. If you would prefer your visit in Spanish or Polish, please let us know when you schedule and we'll arrange your appointment with Dr. Przepiora.
For other languages, we can arrange interpretation services. Please give us a few days' notice when possible.
Feedback and assistance
If you have trouble accessing any part of this website, the office, or any service we offer — tell us. Your feedback genuinely makes the site better for everyone, and we'll do whatever we can to help you in the meantime.
- Email: office@haywoodfamilyeye.com
- Phone: (828) 456-8361
- Mail: Haywood Family Eye Care, 1604 Sulphur Springs Rd, Waynesville, NC 28786
We aim to respond to accessibility feedback within three business days. If a part of the site is keeping you from scheduling or getting the information you need, call us — we will help you directly while we fix the underlying issue.